Contact Us

Last updated: August 11, 2026

SmartFundsLoan is an online service; the fastest way to reach us is email.

Support

We aim to reply within 2 business days.

Privacy requests

To exercise privacy rights (access, correction, deletion), email support@smartfundsloan.com with the subject line "Privacy request" from the email address you used on the form, and tell us which right you are exercising. We will verify your identity before acting.

To opt out of the sale or sharing of your information, the quickest route is the Do Not Sell My Info page — it takes effect within 24 hours.

Questions about a loan

If a lender has made you an offer or issued you a loan, questions about rates, payments, or your agreement must go to that lender — their contact details are in your loan documents. We are not a lender and cannot see or change your loan.

Complaints

If you are unhappy with our service, email us first and we will try to put it right. You may also contact the Consumer Financial Protection Bureau at consumerfinance.gov.